Steps to take after a loss occurs to minimize further damage and keep yourself and others safe. As a reminder, please report any potential insurance claim to your agent or career
- Contact a licensed and insured plumber to repair the source of the leak. If you are a tenant, please immediately contact your landlord to request the claim be reported to the landlord’s insurer.
- Contact a licensed and insured remediation contractor to remove any standing water, dry the area and provide you with an estimate of costs. If you are a tenant, please confirm with the landlord that they will contact a mitigation or restoration contractor to do water extraction and drying of the property.
- If standing water is present, do not enter the room without turning off the electrical power first. Entering a room with standing water, especially in basements or any area with electrical hazards, can be very dangerous.
- If it is safe to do so, turn off the water to the house. Knowing the location of the valve that shuts off the water main is important so it can be easily located in case of an emergency. Note: Your utility company may be able to cut off the water remotely in case of emergency.
- If there is no standing water present, remove valuables from the area and place them elsewhere to dry.